Delivery Charges (England & Wales)
FREE delivery on orders over £100 excluding vat.
£8.95 – orders under £100 excluding vat.
£12.95 – Next Day Delivery on any orders.
All delivery charges are subject to a charge of 20% VAT.
All delivery charges quoted are up to a weight of 10Kg.
Delivery Charges (Scottish Lowlands Area)
£10.95 – To the following postcode areas: AB10-16/AB21-25/AB30-35/AB39/DD1-11/DG-ALL/EH1-49/EH51-55/EH91&EH99/FK1-16/G1-9/G11-15/G20-23/G31–34/G40-46 G50–53/G57-84/KA1–26/KA29&30/KY1–16/KY99/ML1-12/PA1-19/PH1-14/TD-ALL
Delivery Charges (Scottish Mainland Area)
£17.95 – To the following postcode areas: AB36-38/AB41-45/AB51-56/FK17-21/IV1-28/IV30-32/IV36/IV40/IV52-54/IV63/KW1-3/KW5-14/PA21-40/PA80/PH15-26/PH30-41/PH49&50
Delivery Charges (Northern Ireland & Scottish Offshore Area)
£24.95 – To the following postcode areas: BT1-17/BT18-94/HS1-HS9/IV41-51/IV55&56/KA27&28/KW15-17/PA20/PA41-49/PA60-78/PH42-44/ZE1-3
Click & Collect
If you are local to us in Ashford, Kent, TN24 0TD and would like to collect your order from our trade counter. Please select the ‘Local Pickup (Ashford)’ shipping option.
Additional charges may apply for any particularly heavy/overweight items. If you wish to clarify any charges before ordering please contact us on 01233 510710 or email@example.com
Deliveries will only be made Monday to Friday.
We aim to dispatch all orders received before 1.00pm on the same business day. Any orders received after 1.00pm be dispatched the next working day.
In the unlikely scenario that we are unable to complete an order, you will receive an email or phone call from a member of staff to offer a timescale on a backorder, a refund or an alternative product if possible.
If your delivery postcode is listed below as in the Scottish Lowlands, Scottish Mainland or Northern Ireland & Scottish Offshore Area, then you must choose the correct Delivery Zone from the drop down menu on the checkout page.
2 attempts at delivery will be made. If the order is returned to us due to a failed delivery, then a further delivery fee will apply.
If you would like a delivery quote or confirmation of delivery charge, please email firstname.lastname@example.org or contact us on 01233 510710 for more information.
Orders that have been correctly dispatched to the shipping address as supplied by the customer and which are subsequently returned to us, as undeliverable, are subject to a maximum refund of the value of the goods and not the shipping costs. The customer is also required to make any further payment for re-shipment should this be required.